By the Book, Inc. Support
How can we help you today?
New support ticket
Check ticket status
Roll Call is running SLOW on OSX Mavericks!
Can I run Roll Call Server on a Microsoft Azure Virtual Machine?
How do I create more user accounts
How do I create a backup of my data?
How do I recover from a backup?
See all 37 articles
How do I set up the check-in software?
How do I get to the check-in screen?
How do I assign barcodes from key tags to families?
How do I check someone in using their name?
How do I check folks in using their barcode key tag?
See all 14 articles
Can I try Roll Call Mobile CheckIn during my regular Trial Period?
I am a current Roll Call user. Can I still try Mobile CheckIn for free?
Is it an app that I need to download for my mobile device?
What needs to be set up in Roll Call before I can start using Mobile CheckIn?
Can I print labels from Mobile CheckIn?
See all 15 articles
Connect (Web Integration)
I get an error when trying to create my account?
My groups aren't showing up in Connect.
Can I see individual names in the staff attendance reports?
Help Desk Software