To recover from a backup on a single user version, do the following

  1. Double click on the Roll Call icon, then immediately hold down the ALT/OPTION key
  2. A window will be displayed with an option to restore from a backup. Mark that option and click Continue.
  3. Navigate to your backup file (4bk file). Highlight it and click OPEN
  4. Next indicate the location that you'd like to copy the recovered files to, click RESTORE
  5. Now you have a ROLLCALL[00XX] folder in that location. The data file will be in that folder
  6. Double click on the Roll Call icon, then immediately hold down the ALT/OPTION key
  7. A window will be displayed with an option to open a different data file. Click CONTINUE.
  8. Navigate to your recovered data file (ROLLCALL.4DD) in the ROLLCALL[00XX] folder you created in step 4
Note: You will likely want to make sure to put the recovered data file in the default database folder.
On Mac: Applications> RollCall
On Win: C:> By the book > Roll Call > Database

To recover from a backup on a network version, do the following from the machine where Roll Call Server is

  1. Double click on the Roll Call Server icon, then immediately hold down the ALT/OPTION key
  2. A window will be displayed with an option to restore from a backup. Mark that option and click Continue.
  3. Navigate to your backup file (4bk file). Highlight it and click OPEN
  4. Next indicate the location that you'd like to copy the recovered files to, click RESTORE
  5. Now you have a ROLLCALL[00XX] folder in that location. The data file will be in that folder
  6. Double click on the Roll Call Server icon, then immediately hold down the ALT/OPTION key
  7. A window will be displayed with an option to open a different data file. Click CONTINUE.
  8. Navigate to your recovered data file (ROLLCALL.4DD) in the ROLLCALL[00XX] folder you created in step 4

Note: You will likely want to make sure to put the recovered data file in the default database folder.

On Mac: Applications> RollCall Server

On Win: C:> By the book > Roll Call Server > Database